Multi-Agent chat
WhatsApp
For all areas
Chat platform centered on the client with complete resources for WhatsApp.
Empower your team with an uncomplicated, collaborative and productive chat.
Get started in minutes.
7-day free trial. No card is required. No commitments
Get closer to your customers by interacting with their favorite apps.
Our platform offers an easy and powerful tool to communicate with your customers on WhatsApp. Reach over 2 billion users.
Flexible and powerful features
Multi-agent chat
Make your team take care of your customers and communicating simultaneously in real time on the same WhatsApp number.
Work together, work smart
Distribute your chats among agents to balance the workload or differentiate your lines of business.
Take WhatsApp to the next level
Leave internal notes, end conversations, label your conversations, send quick responses and more. Our chat features are constantly improving.
Flexible pricing
Update or reduce your subscription plan at any time, with no commitments. Our flexible pricing allows you to adjust to the requirements of your business and your team.
Dedicated Customer Support
API + Webhooks
Integrated interaction with your customers on their favorite communication platform
Endless use cases. Explore some relevant resources below!
Empower Your Team
Increase the productivity of your Support Team by spreading the workload. With ZappHub, working remotely has never brought you closer to your customers.
Do you have more lines of business on a WhatsApp number? Get the most qualified agent to take care of each one.
Keep your account under control
All the information you need quickly in a simple and intuitive dashboard.
Easily manage your WhatsApp numbers, messages and team agents with just a few clicks.
Simple and well-documented API
A powerful and versatile JSON-based REST API that is easy to use and integrate with any existing software, CMS or CRM.
Check the extensive documentation with sample code ready to use in more than 10 programming languages.
Integrations
Integrations
With ZappHub, save and consult all messages exchanged between agents and customers
Full chat for your team and customers
Pricing
| Professional | Business | Enterprise |
| WhatsApp Numbers | 1 number | 1 number | 1 number |
| Chat agents included | 3 agents | 6 agents | 9 agents |
| Text messages | 20000 | 60000 | unlimited |
| Media messages | 10000 | 30000 | unlimited |
| Receive messages | unlimited | unlimited | unlimited |
| Contract management | unlimited | unlimited | unlimited |
| Free Trial | 7 days | 7 days | 7 dyas |
| Data retention | 6 months | 1 year | unlimited |
| Maximum media file size | 3 MB | 10 MB | 30 MB |
| Analysis and reports | ❌ | ✅ | ✅ |
| Automatic responses | ✅ | ✅ | ✅ |
| Automatic chat responses | ❌ | ✅ | ✅ |
| IA predictions | ❌ | ✅ | ✅ |
| Team permissions | ❌ | ❌ | ✅ |
| Quickly answers | ✅ | ✅ | ✅ |
| Private notes | ✅ | ✅ | ✅ |
| Scheduled messages | ✅ | ✅ | ✅ |
| Chat assignments | ✅ | ✅ | ✅ |
| Chat tags | ✅ | ✅ | ✅ |
| Business catalog and purchase orders. | ✅ | ✅ | ✅ |
| API + Webhooks | ✅ | ✅ | ✅ |
| Adititional Agent | |||
$19.90 $14.00 | $59.90 $39.90 3 users equivalent to: R$13.30 for user | $99.90 $69.90 6 users equivalent to: R$11.65 for user | $129.90 $99.90 9 users equivalent to: R$11.10 for user |
Common Questions
Do you have any questions? We have some answers!
ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously and also offers many useful features focused on team productivity, cooperation and better communication with your customers.
It is a powerful tool, but extremely easy to use, and can be set up in minutes.
Depending on the plan you choose, you can have between 2 to 9 agents per WhatsApp number. Insufficient?
You can add additional agents for $ 19 monthly fee per agent.
It is not mandatory, ZappHub works with WhatsApp Personal or Business accounts.
Of course, you have a 7-day free trial with any of our plans. No payment card is needed, no compromises, love it or leave it.
We accept all major credit / debit card brands, including Visa, Mastercard, American Express, Maestro, Discover, Amex, Diners Club or Unionpay.
All payments will be charged in USD currency.
You can have as many numbers as you need, however, remember that one number corresponds to a plan subscription.
Yes, you can build a chatbot on top of the WaliChat API and integrate webhook events. Works with any server programming language.
The only requirement is to have an HTTP (S) based server capable of receiving HTTP POST JSON based requests.
Yes, you can build a chatbot on top of the WaliChat API and integrate webhook events. Works with any server programming language. The only requirement is to have an HTTP (S) based server capable of receiving HTTP POST JSON based requests.
We provide many details and code samples ready to use in more than 12 programming languages. Open the API documents here.
No, it is not allowed to send unsolicited marketing messages.
Any communication that you establish with other parties must be legitimate, explicitly approved and expected by the intended users.
Please remember that WhatsApp has an extremely strict policy regarding unsolicited marketing messages and spam.
Therefore, before sending marketing messages to your customers, you must carefully evaluate your communication strategy.
A good practice is to ask their permission before sending any message and provide them with a clear and easy way to cancel the notification service. Otherwise, your account may be banned.
Almost everything supported by WhatsApp. Specifically, you can send plain text, emojis, locations, links, images, videos, audios, documents, contact cards, GIFs and product catalogs.